how it works

1. reaching out

We start when you’re ready to reach out. No referral is necessary. You can email me, phone me, or submit a contact form. I will respond to you within one business day, though likely sooner. If you phone, please leave a voicemail with your name and number, as I may be with a client when you call.

When reaching out, please let me know the best way I should contact you, and whether I can leave a voicemail. This is because I would like to ensure everything remains confidential for you.

2. an introductory phone call

It’s then a good idea for us to have a brief phone conversation about your situation. If you’d like to book a first session at the end of our conversation, we will figure out a good time to meet, and I will email you my consent forms to review, as well as some information on using Microsoft Teams for online counselling.

3. how online counselling works

I use Microsoft Teams for online counselling. You can download the Microsoft Teams app onto your desktop, laptop or mobile device. Or you can simply click the meeting link I will email you before each session, and you can join from your web browser. If using a desktop or laptop computer, you will need to ensure you have a webcam and microphone.

You will also ideally want a strong, high speed internet connection to help ensure we’re not disrupted during the session by connection difficulties. If we’re cut off by connection issues, I will usually call you by phone as a fallback.

4. confidentiality

I want to ensure your confidentiality is protected during our sessions. Please let me know if you have any concerns about being able to find a private space for yourself in your residence where you won’t be disturbed.

While I recommend video counselling online as safer and more effective, in certain circumstances I may be willing and able to do telephone counselling with you.

5. sessions

Individual sessions are 50 minutes long, and couples session are 80 minutes long. I will email you a link to the session in advance. If you have any difficulty with the link, please let me know right away so that I can help you get online successfully.

We can meet weekly or biweekly, depending on your situation, or at a frequency we work out together. The number of sessions you need will depend on your situation, and we will work out together what is appropriate for your therapy goals.

6. our first session

I want to get to talking right away about your situation. In our first session, however, I may also need to spend some time reviewing the informed consent forms with you, assessing your safety if necessary, learning some background information about you, and getting a sense of your therapy goals.

If you have any questions or concerns about me or this process, that you haven’t already asked, this is a good time to address those too.

Get in touch with me

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